Their managed infrastructure and monitoring services have dramatically improved the stability of our environment. We spend less time dealing with outages and more time focusing on strategic initiatives that drive business growth.
Proactive, plain-spoken IT that becomes boring and dependable instead of stressful, so your team can focus on the work that pays the bills.
Trusted by 107 companies and 6,100 end users who count on steady, dependable IT.
Their managed infrastructure and monitoring services have dramatically improved the stability of our environment. We spend less time dealing with outages and more time focusing on strategic initiatives that drive business growth.
From onboarding through ongoing support, Silver Tree delivered exactly what they promised. Their responsiveness, technical expertise, and commitment to improving our employee experience have made them an invaluable extension of our team.
The Silver Tree team guided us through a complex cloud modernization initiative with remarkable expertise. They reduced operational headaches, improved performance, and helped us create a more scalable technology foundation for growth.
Cybersecurity was a growing concern for our business. Silver Tree’s managed security services helped us strengthen our defenses, improve visibility into threats, and build confidence that our systems and data were properly protected.
Our previous IT providers focused on fixing problems after they happened. Silver Tree brought a proactive approach that improved uptime, strengthened security, and helped our leadership team make better technology decisions.
Silver Tree helped us consolidate multiple technology vendors into a single trusted partner. The result was better accountability, improved security, lower operational complexity, and a much smoother experience for our employees.
After partnering with Silver Tree, our employees experienced faster support, fewer technology disruptions, and improved productivity across the organization. Their team took ownership of our environment and delivered measurable improvements within months.
Silver Tree transformed our IT environment from reactive to proactive. Their managed infrastructure and security teams improved system reliability, reduced downtime, and gave us visibility into our technology operations that we simply didn’t have before.
Security, compliance, and operational efficiency were all priorities for our organization. Silver Tree developed a tailored solution that addressed each area while providing ongoing guidance and support as our business evolved.
Working with Silver Tree has given us enterprise-level IT capabilities without the overhead of building a large internal team. Their expertise in infrastructure, security, and modernization has helped position us for long-term success.
We started with a simple belief: technology should serve the business, not the other way around. Frustrated by vendors selling overpriced buzzwords instead of reliability, we built something sturdier.
Because we run our own companies on the same technology stack we deploy for you, every decision gets made like it is our own money. Risk, cost, and real human impact come first, trendy tools never do.
in business, with 88 years of combined team experience
to reach a real person when something breaks during business hours
client retention, earned month after month not by lock-in
of everyday issues fixed on the first call, no runaround
From the help desk to the boardroom, everything you need to keep systems stable, secure, and quietly working. Documented, monitored, and managed by a team that treats prevention as the job.
Your systems stay stable and documented, never a mystery. Help desk, patching, monitoring, and Microsoft 365, Azure, and Active Directory handled with diagrams and tested runbooks.
Sleep soundly knowing your data and identities are protected. Layered defenses prioritized by real business risk: mandatory MFA, endpoint protection, next-gen firewalls, and verified backups.
Connectivity that just works, with the Wi-Fi complaints gone for good. Enterprise Ubiquiti, Cisco, and Meraki builds, segmented and documented, no spaghetti tweaks left behind.
Fast, friendly help your staff actually looks forward to using. Phone, email, and portal with zero condescension, Level 1, 2, and 3 escalation, and recurring issues traced to the root.
Turn IT from a budget mystery into a predictable line item. Virtual CIO leadership, phased roadmaps over costly overhauls, and license and lifecycle audits that kill budget surprises.
Cut the busywork without handing over the keys. Pragmatic, governed AI with guardrails first: Microsoft 365 Copilot rollouts and human-in-the-loop workflow automation measured by outcomes.
New customers get a free 30-minute assessment and a free Cyber Health Check, with no obligation and no pressure.
We audit your assets, warranties, and license renewals so last-minute emergency spend gets replaced with clear, line-item budgeting your leadership team can actually trust. Every recommendation ties back to total cost of ownership and business impact, not hardware wish lists. New clients who sign a one-year minimum also get free onboarding, and our average onboarding time is two weeks.
We work with organizations from roughly 5 to 3,000 employees. If your team relies on stable, secure systems to run day to day, we can help. During your free assessment we will be honest about whether we are the right fit before anything gets signed.
Support runs 24/7, with a 15-minute response target during business hours, roughly one hour to on-site help within our service range, and issues typically resolved in under two hours. During critical outages you get calm, coordinated leadership: immediate triage by real business impact, Level 1, 2, and 3 escalation plus RCDD expertise, and clear, regular updates so nobody is left guessing. All response and resolution times are best-effort objectives affected by factors outside our control.
No hostage situations here. We offer a 30-day opt-out if our services are not the right fit, and every environment we manage is fully documented, so you are never trapped by missing information. Our 99.20% client retention comes from earning the relationship every month, not from contract handcuffs.
Security is treated as a core business function, not a box to tick. Foundational controls like MFA, identity hygiene, and verified backups are non-negotiable, and we prioritize how tools are configured and monitored over simply owning them. For regulated environments we focus on auditability, strict access governance, and defensible documentation. Note: we support technical and operational controls but do not act as a certifying auditor. Regulatory certification and legal determinations remain your responsibility, ideally with qualified legal and compliance advisors.